Minor mistakes happen every day in every company. These are part of everyday life and are human. In the healthcare sector in particular, however, such small errors - or a collection of them - can have major consequences for patients or employees.

Identifying and mitigating potential sources of error at an early stage thus reduces the risk of accidents with damaging consequences for everyone involved. By systematically recording critical events, valuable insights can be gained and processes made safer.

IMS offers CIRS as a digital and integrated solution that makes it possible to report critical incidents in clinical operations in the form of inputs. Those responsible can process these reports efficiently using automated and executable processes. The end-to-end digital collection of information enables insightful evaluations to reduce risks and improve services at the touch of a button.

Functionality

All functions and workflows for successful CIRS implementation.

• Configurable notification form

• Anonymous case recording guaranteed

• Parameterizable message flow with different roles and functions

• Notification process with triage possible

• Individual categorization of CIRS cases

• Public case list with status display, comment function and much more.

• Clear processing lists

• Measures tool (recording, scheduling, allocation, monitoring, reassessment)

• Extensive graphical and tabular reports

The solution is available in German

(other languages on request)

IMS PREMIUM evaluations/analytics provide very detailed and informative evaluation functions. Regardless of the content, the data can be selected, analysed and displayed as required: whether via a list display, export to an Excel file or visualization in a graphic. The graphical representations can be designed according to the corporate design in order to reflect the corporate look.

The attractive user interface facilitates intuitive queries and repetitive searches, as user-specific filter criteria and displays can be conveniently saved for the next application. The evaluation results offer new potential for process optimization.

The IMS PREMIUM software solution can be described as a workflow-driven information platform. All solution-oriented function packages for document control, GRC, quality, process, organization, risk and process execution/measure management offer the possibility to manage all information available in the company in a rights-based, versioned and traceable manner. 

There are virtually no limits to the combination of solution packages and options. Thanks to the modular structure, it is possible to react to changing company requirements at any time without losing the overview of all management areas.

All IMS PREMIUM functions can be used with mobile devices of any screen size. Thanks to the web-based and browser-independent software, any device can be used regardless of manufacturer and operating system. Simply open the browser already installed and call up IMS PREMIUM. This is one of the major advantages over app solutions, which only offer a limited range of functions and require complicated installations and updates on every device.