Support hotline:
We are here for you from

9 a.m. - 12 a.m.
1 p.m. - 4.30 p.m.

Do you need technical support? We are here for you. Our support team will be happy to answer your urgent questions.

Download support tool

Frequently asked questions

Do you have any questions? We have the answers! Discover the answers to your most important questions and make an informed decision. Our FAQ page will help you.

FAQs

Which sectors benefit from the software?

Our software is designed to be industry-neutral and can be used across all industries to meet your operational requirements.

How is data security guaranteed in your QM software?

Data security is guaranteed by role-based access controls, regular security audits and penetration tests as well as compliance with data protection standards.

What are the main features of an integrated management system?

An integrated management system combines all of the company's relevant systems and processes, promotes standardized processes, enables central documentation and supports effective risk management.

How can I customize the software to my specific needs?

The software can be adapted to specific needs through a user-specific interface, individual process maps, API integration and user-defined workflows.

Does IMS AG offer training courses?

Yes, we have various training courses ranging from standard training courses to individual training courses.

Which languages are supported by the IMS solutions?

Multilingual recording is possible. A wide selection of over 10 different Frontent languages is available.

What connection options are available to other systems?

Our software can be seamlessly integrated into existing solutions by connecting a wide range of third-party systems such as HR, intranet and SharePoint.

How can data from your software be easily exported for audits and compliance checks?

From planning to implementation, a seamless and audit-proof process is created that enables precise evaluations.

Is IMS PREMIUM a SaaS or OnPrem solution?

Both variants are available to meet your specific requirements.

Is it possible to integrate with SharePoint?

The integration of SharePoint is possible via connectors that ensure a seamless connection.

Your question has not yet been answered?
We have the right answer for you too.

Your business is as specific as your questions and cannot be summarized on one page. We are happy to provide you with individual support.